Questions? We’re happy to help

Very easily. Contact our partners team here. An expert from Apartool will get in touch with you quickly and provide instructions tailored to your specific case.

Yes, you only need to be able to issue invoices with VAT. Remember that our clients will need registered utilities and cleaning services. While these are not essential in every case, they will certainly enhance the appeal of your properties.

Of course! Corporate housing is the best way to maximise the potential of your properties, as it provides more regular income and ensures less wear and tear and maintenance. We only ask that you adapt your properties to the type of client we host and their specific needs.

Weekly cleaning is important for our clients. In most locations, there are providers you can subcontract this service to. Once you have this in place, we can offer your properties.

No, but you do need to have a contact phone number available 24/7 for any needs that may arise.

Nowadays, remote working has become the norm for most positions. Although not essential, a home office space will increase the likelihood of your apartments being chosen.

Apartool pays the invoice amount on a monthly basis, 30 days after check-in.

Standardisation is a significant benefit for both our clients and partners as it saves them the trouble of reviewing the details of each offer. If you need different conditions, we can assess them, but this may affect the attractiveness of your offers among our clients.

The essential requirements for our clients are periodic cleaning services, high-speed WiFi, utilities, and applying the applicable VAT according to current legislation.

Apartool always operates with corporate clients, which greatly reduces damage. If any issues arise, Apartool will mediate in the claims process. The client will always be responsible for any damage.

Yes, sustainability is important to everyone. Specify your maximum consumption limits in your quote, and we will ensure that the client is aware and knows how excess consumption will be managed.

Yes, it is necessary to have optimal connectivity to guarantee remote work in the apartments, as it is likely that the guest will need to spend some hours working online.

You can email us at booking@apartool.com, fill in the form on the contact page of our website, or call the reservations team at +34 933 15 87 63. If you have an account on our client portal, you can also do it there. Whatever is most convenient for you.

Fantastic! Our Account Management team will provide you with all the details. You can leave your contact details for us to call you here, or email am@apartool.com. We’ll speak soon!

We’ll send quotes for any of the major European cities within 4 hours. If you need many apartments or need them in areas with less availability, it may take a little longer. In any case, let us know if it’s urgent so we can prioritise your request.

Yes, you can search for apartments yourself on our client portal. If you don’t have access, the Account Management team will help you set up your account. Email them at am@apartool.com. Once you have access to the portal, you can make your own searches, choose the apartments you prefer, and we’ll take care of checking availability and pricing for your stay.

Yes, many of our apartments are pet-friendly. Please let us know which animals will be travelling, and we’ll ensure they are welcome in the apartments we propose.

Yes, many of our apartments have parking spaces either in the same building or nearby. Please specify in your request, and we’ll arrange it for you.

Apartool always invoices in Euros, regardless of the traveller’s country or destination currency.

Yes, of course. We have a dedicated team specialising in group accommodation. Our partners offer entire buildings to accommodate your group in one place, and we can help with many tasks to make moving a large group easy for you and save you time. Get in touch with our experts for more details.

In the proposals we send you, you’ll find detailed information about the services included with each option. If you’re missing something, consult with our booking team to verify this with our partner.

We cover over 85 countries worldwide. If you’re travelling to a location that’s frequently visited for work, we likely have apartments there. If you’re going somewhere more remote and we don’t have apartments there, we’ll find one for you.

At Apartool, we exclusively work with companies. If you’re travelling on behalf of a company and they can process the booking, we can offer you accommodation, even if you’re a freelancer.

We can offer accommodation for stays of seven nights or more. You can book for a specific number of days, weeks, months, or even a year!

We will send you the invoice for your accommodation from Apartool. This simplifies the booking process and centralises the billing so that your company can save time and administrative costs.